In a constantly changing business environment, and against a backdrop of increasing competitiveness, manager training is essential to meet objectives and create a working environment conducive to the development of employee skills. One difficulty, however, lies in maintaining what has been learned over the long term and putting it into practice on a day-to-day basis. Castorama, a DIY chain with 91 stores and over 11,000 employees in France, was looking for an innovative solution to enhance the impact of its managerial training courses. It was against this backdrop that the company adopted TeamGether. In this interview, we find out why and how this solution was implemented, as well as the benefits observed.
Nadia Bonomally
Skills Development Manager
She steers skills development at Castorama, aligning training with strategic needs, innovating with digital methods to anchor knowledge, and optimizing employee commitment through analysis and recommendations to management.
Customer context
Can you briefly describe your company and your business?
Castorama is a DIY chain with 91 stores in France. I’m in charge of skills development for the 11,000 employees.
What were the main issues you had to deal with before using TeamGether?
Our objective was to maintain the skills of our employees over the long term after training.
Reasons for choosing TeamGether
What made you choose TeamGether over other options?
We chose TeamGether because the solution is innovative, integrated into our existing tools (Teams) and we were able to design tailor-made content for our headquarters staff.
Were you influenced by a specific feature?
The tool enables skills to be maintained over time after training, thanks in particular to tailored interactive content.
User experience
How did you go about onboarding TeamGether in your organization?
Frédérique and her team were very available to help us with the technical implementation and content engineering. They listened to our needs while challenging us to come up with an appropriate solution.
What's your overall impression of the interface and ease of use?
The interface is very easy to use, both for users and administrators.
Is there a feature or aspect of TeamGether that you find particularly useful?
TeamGether offers various post formats such as quizzes, diagrams and free text, and enables HR teams to collect feedback and measure the skills of training trainees.
How would you rate the customer support we provided?
Very good support, with a team that listens and is proactive.
Results and benefits
What tangible results or gains have you seen from using TeamGether?
We achieved a very high engagement rate at launch, which has stabilized over the weeks at around 40%.
Is there a concrete example or key figure you could share?
We’ve learned to improve the impact of the training course by integrating TeamGether right from the start, in between training sessions, and by reducing the number of posts while favoring interactive formats such as quizzes or videos.
Recommendation
Would you recommend our software to other companies? If so, why?
Yes, without hesitation, for office-based audiences.
Which companies or sectors do you think would benefit most from our solution?
All companies with in-office staff who want to strengthen post-training skills retention.
Personal and relational overview
Was there a particular moment or interaction with our team that stood out for you?
A team that always listens and helps!
How would you describe our relationship as a supplier?
Collaborative and constructive.
Effency gives its conclusion
Castorama’s experience with TeamGether perfectly illustrates the importance of effective post-training follow-up. Thanks to an interactive, easy-to-use platform, the company was able to improve manager commitment and optimize skills retention over time. This testimonial shows how a solution that is well integrated with existing tools can transform corporate learning, making it an everyday activity.
Points to remember
A good engagement rate, which has stabilized over the weeks at around 40%.
Maintaining skills over time, retaining skills acquired after training
A team that always listens and helps!
An innovative solution, integrated into existing tools (Teams)
In a constantly changing business environment, and against a backdrop of increasing competitiveness, manager training is essential to meet objectives and create …